by Admin Sat Nov 01, 2014 5:55 pm
Dear *******
We are contacting you today to advise that a business decision has been taken by our Senior Traders and I must inform you that betting account number ******* has now been closed and no further business may be executed on your behalf.
The total balance of the account £***** is currently in the process of being paid back to Card ending ***** and can take 3-6 working days to reflect on your banking statement.
The balance of this account now stands at zero.
As explained in our Terms and Conditions, a Traders decision is final and will not be over turned.
Please Note: As there are currently various unsettled bets in the account these bets will stand and any potential return will be honoured and sent to you via your debit card ending ****. Note that if the returns of your bet are under £10.00, you may contact us and we will make the withdrawal for you. Please see attached a copy of all open bets on the account at time of closure.
Also that no bonuses will be payable on any previous activity on this account and any promotional balance in your account at the time of closure has been removed.
We would like to take this opportunity to thank you for your past custom.
Kind Regards,
Kelly
BetVictor Contact centre.